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Career Opportunities at World Health Organization.

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The World Health Organization is a specialized agency of the United Nations that is concerned with international public health. It was established on 7 April 1948, headquartered in Geneva, Switzerland.

WHE Global Emergency Roster – Technical Health Logistics Officer

Purpose of the Position

  • In line with the WHO Health Emergencies Programme (WHE) mandate and in the context of the deployment of qualified emergency personnel to support response teams during health emergencies, the purpose of this vacancy announcement is to identify suitable candidates for the WHO emergency Operations Support and Logistics (OSL) roster.

The Technical Health Logistics (OSL TECH) pillar provides technical expertise, tools, methods and means to meet the specific health logistical needs of WHO and Emergency Responders when responding to Health emergencies. The Technical Health Logistics Officer has acquired demonstrated qualifications, expertise, and experience to provide support to WHO Incident Management Teams in any, or all of the following emergency work areas, including but not limited to:

  • Health Facilities management
  • Infection prevention Control (IPC) and Water Sanitation and Hygiene (WASH) standard implementation
  • Information and Communication Technology (ICT)
  • Laboratory facilities Support
  • Safe and Dignified Burials / dead body management
  • Vaccinations and cold chain

As a member of the WHO OSL roster, the incumbent will be deployed to contribute to emergency operations when required in a position, at a rank, and for the roles compatible with her/his expertise and experience.

Objectives of the Programme and of the immediate Strategic Objective

  • The mission of WHO’s Health Emergencies Programme is to strengthen emergency technical and organisational capacities of member states, and to act as a backstop to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

Organizational context

  • Under the supervision of the OSL Lead and/or the Incident Manager, guided by the Head of WHO Country Office, working closely with relevant counterparts including WHO, partners, and national personnel, the incumbent acts as the Logistics Specialist to provide support to WHO emergency response team, response partners and to the Ministry of Health of the host country. Activities involve regular contact and information sharing with relevant WHO responders as well as with a broad range of actors from the Ministry of Health (MOH), to provide emergency technical support and to contribute to the development and implementation of logistics plans of action pertaining to health emergencies priority actions agreed upon with the emergency response leadership, partners and recipients.

Summary of Assigned Duties

  • During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme, which is determined by the nature and scale of the emergencies in which the Programme is being involved. The incumbent will perform all or part of the following duties:

Generic OSL duties

  • Design and set up required logistics operations and supply chain capacities to ensure WHO and its partners have adequate and efficient tactical means required for a timely and safe implementation of the response plan
  • Identify and propose proactively solutions to improve logistics and operations
  • Share adequate information, tools and knowledge with colleagues, relevant partners, and recipients, contribute to situation reports, activity dashboards and other communication products
  • Contribute to the performance of emergency procurement activities with relevant actors
  • Coordinate activities with partners and recipients whenever relevant and possible
  • Prioritize sustainable activities with capacity building and transfer of knowledge to national actors and partners, whenever possible
  • Apply and demonstrate WHO emergency competencies (cf. WHE learning strategy-companion document on competency framework)
  • In line with UN charters, promote diversity, gender equity, environmentally friendly solutions, and humanitarian localisation principles whenever possible
  • Beyond deployment initial terms of reference, be flexible and perform other related OSL incident-specific duties, as required by the evolution of the emergency context, and as expected by the functional supervisor
  • Know and apply UN principles for Duty of Care of personnel, SPHERE standards, WHO Charter and values, as well as UN policies for the prevention sexual abuse and exploitation

Specific duties

  • Actively support the response forecasting and planning exercise bringing technical expertise in the domain of emergency vaccination campaign, health care facilities and laboratories set up and management, safe and dignify burial (dead body management), medical commodities management (active and passive cold chain), sample collection and transport, WASH and IPC measures implementation(e.g. PPEs, disinfectant, incinerators and other waste management installation), energy production and management (generators, solar panels, batteries, UPS), telecommunication  as well as any other activities requiring  health logistics technical expertise
  • Advise, support and train member states and partner’s personnel in health facilities, laboratories, and health activities set up and management with health logistics expertise to ensure establishment and use of adequate standards and good clinical practices (GCP)
  • Support implementation of water, sanitation, hygiene (WASH) and infection prevention control (IPC) standards and requirements, including adequate establishment of key supplies and equipment for triage, isolation, ambulatory health activities, clinical management and care, waste management; and for other assigned priority health operations, support vaccination activities, transportation, storage of vaccines at central and distribution at field levels and manage installation, equipment and supplies required
  • Facilitate laboratory activities and ensure safe transportation of samples
  • Based on IPC recommendations, establish and manage body management and safe and dignified burial activities with partners and relevant medical national, regional and local authorities and community leaders
  • Advise and ensure effective installation and maintenance of safety, power supply, and ICT equipment including for telecommunication network, satellite communication, computer, printer, mobile phone, VHF/UHF radios, VSAT and required consumables for response activities

Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Producing results
  • Moving forward in a changing environment
  • Ensuring the effective use of resources

Functional Knowledge and Skills

  • Demonstrated knowledge of operations and health logistics specialties in an emergency context, with proven ability to identify and solve technical problems in difficult circumstances
  • Excellent analytical and organizational skills
  • Proven ability to share information and knowledge, and to strengthen recipients’ capacities
  • Excellent interpersonal skills and ability to work and collaborate under pressure
  • Proven ability to promote cohesive action, teamwork and to convince with tact and diplomacy

Education 

Essential
P3 level: A first level degree in public health, logistics, ICT, engineering, pharmacy, or other related fields from an accredited/recognized institute.
*Additional years of experience can be considered in lieu of university degrees.
P4 Level: A master’s degree in public health, logistics, ICT, engineering, pharmacy, or other related fields from an accredited/recognized institute.

Desirable

  • Professional certification/qualification/training in areas such as:  WASH, IPC, SDB
  • Certification or training in information management and application to monitoring and reporting

Experience
P3 level: A minimum of 5 years extensive experience in emergency health logistics at national and international levels, with a significant portion being dedicated to providing field support for emergency humanitarian operations.
*Candidates without a first level university degree can apply if they can demonstrate at least 8 years of professional experience in relevant activities.

P4 level:  A minimum of 7 years of extensive experience in emergency health logistics at national and international levels, with a significant portion being dedicated to providing field support for emergency humanitarian operations
Desirable 

  • Related experience with WHO, the UN system, health cluster partners, recognized humanitarian organizations, or international nongovernmental organizations working in outbreaks and/or health emergency response.

Use of Language Skills

  • Excellent knowledge of English and/or French (depending on the country of assignment)
  • Working knowledge of another WHO official language (Arabic, Russian, Spanish, Chinese) would be an asset
  • Working knowledge of Hindi, Portuguese, or Swahili also an asset

Other Skills

  • Strong knowledge of Microsoft Office applications
  • Demonstrated computer skills with emphasis on database management
  • Demonstrated skills in using high tech ICT equipment

WHE Global Emergency Roster – Health Logistics Operations Officer

Purpose of the Position

  • In line with the WHO Health Emergencies Programme (WHE) mandate and in the context of the deployment of qualified emergency personnel to support response teams during health emergencies, the purpose of this vacancy announcement is to identify suitable candidates for the WHO emergency Operations Support and Logistics (OSL) roster.

The Health Logistics Operations Officer (OPS Officer) provides overarching logistics management capability and field support to WHO and partner’s response teams . This includes all required activities to ensure the timely establishment of suitable accommodation, functional and secure working spaces, critical equipment and supplies, communications capabilities, safe staff transport and effective fleet management as per WHO and international standards. It also includes supporting the other functions of the OSL team providing them with the adequate infrastructure and means to ensure adequate supply management and health logistics capabilities.

The incumbent has acquired demonstrated qualifications, expertise, and experience to provide support to WHO Incident Management Teams in any, or all of the following emergency work areas:

  • Office and living accommodations management
  • Vehicles Fleet management
  • Telecommunication equipment and network
  • Air-Transport (team transport management)
  • Office network and Emergency Operations Centers (EOCs)
  • Energy production and supply Management

As a member of the WHO OSL roster, the incumbent will be deployed to contribute to emergency operations when required in a position, at a rank, and for the roles compatible with her/his expertise and experience.

Objectives of the Programme and of the immediate Strategic Objective

  • The mission of WHO’s Health Emergencies Programme is to strengthen emergency technical and organisational capacities of countries, and to act as a backstop to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

Organizational context

  • Under the supervision of the OSL Lead and/or the Incident Manager, guided by the Head of WHO Country Office, working closely with relevant counterparts including WHO, partners, and national personnel, the incumbent acts as the Logistics Specialist to provide support to the WHO emergency response team, response partners and to the Ministry of Health of the host country. Activities involve regular contact and information sharing with relevant WHO responders as well as with a broad range of actors from the Ministry of Health (MOH), to provide emergency technical support and to contribute to the development and implementation of logistics plans of action pertaining to health emergencies priority actions agreed upon with the emergency response leadership, partners and recipients.

Summary of Assigned Duties

  • During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme, which is determined by the nature and scale of the emergencies in which the Programme is being involved. The incumbent will perform all or part of the following:

Generic OSL duties:

  • Design and set up required logistics operations and supply chain capacities to ensure WHO and its partners have adequate and efficient tactical means required for a timely and safe implementation of the response plan
  • Identify and propose proactively solutions to improve logistics and operations
  • Share adequate information, tools and knowledge with colleagues, relevant partners, and recipients; as well as contribute to situation reports, activity dashboards and other communication products
  • Contribute to the performance of emergency procurement activities with relevant actors
  • Coordinate activities with partners and recipients whenever relevant and possible
  • Prioritize sustainable activities with capacity building and transfer of knowledge to national actors and partners, whenever possible
  • Apply and demonstrate WHO emergency competencies (cf. WHE learning strategy-companion document competency framework)
  • In line with UN charters, promote diversity, gender equity, environmentally friendly solutions and humanitarian localisation principles whenever possible
  • Beyond deployment initial terms of reference, be flexible and perform other related OSL incident-specific duties, as required by the evolution of the emergency context, and as expected by the functional supervisor
  • Know and apply UN principles for Duty of Care of personnel, SPHERE standards, WHO Charter and values, as well as UN policies for the prevention sexual abuse and exploitation

Specific duties:

  • In line with WHE OSL guidance and tools, perform regular field need/gap assessments in relevant operations and logistics areas and provide inputs to OSL concept of operations
  • Contribute to response plans development by facilitating the quantification and forecasting of supply needs and of services required, in close collaboration with relevant emergency personnel including Health Operations technical leads, UN partners (UNCT, Health Cluster, WFP and Logistics cluster), MoH relevant technical operatives
  • Establish a regular feedback loop to monitor on the ground the effectiveness of operations, the fulfilment of requests and needs, as well as the satisfaction of recipients. Identify gaps and challenges, improvement areas and propose remedial actions
  • In close cooperation with the Field Security Officer ensure that appropriate and safe living and working conditions (offices, EOCs, fleet and movement) are provided to WHO responders
  • Streamline the sourcing, transportation, appropriate storage, management, and timely delivery of quality supplies, equipment and consumables for health emergency operations scheduled recipients
  • Manage WHO warehouses and inventories, implement stock control mechanisms and optimization as per WHO rules and regulations
  • Maintain required stockpiles of essential emergency equipment, e.g. vehicles, personnel deployment material and kits, VHF/UHF, telephones, VSAT, IT equipment, equipment to provide energy, and other critical assets and supplies required by operations and level of risks
  • Manage the WHE fleet, including contracting, planning, effective implementation and monitoring of fleet movements for emergency activities, oversee the maintenance of vehicles and fuel supply
  • Oversee and coordinate air transportation of personnel with management teams. Collaborate with OSL and Health Operations teams to streamline medical cargo and biological agents’ transportation
  • Oversee construction, installation, equipment and/or provision of services towards improving and/or setting up emergency response facilities/offices, including Emergency Operations Centers (EOCs)
  • Install and support office quality IT network, telecommunication, and energy sources
  • Prepare for and be ready to implement Medevac of personnel with relevant actors

Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Producing results
  • Moving forward in a changing environment
  • Ensuring the effective use of resources

Functional Knowledge and Skills

  • Demonstrated knowledge of operations and logistics management in an emergency context, with proven ability to identify and solve technical problems in difficult circumstances
  • Excellent analytical and organizational skills
  • Proven ability to share information and knowledge, and to strengthen recipients’ capacities
  • Excellent interpersonal skills and ability to work and collaborate under pressure.
  • Proven ability to promote cohesive action, teamwork and to convince with tact and diplomacy

Education 

Essential
P3 level: A first level degree in public health or business administration, logistic management, logistics, engineering, pharmacy, or related field from an accredited/recognized institute.
*Additional years of experience can be considered in lieu of university degrees.
P4 Level: A master’s degree in public health or business administration, logistic management, logistics, engineering, pharmacy, or related field from an accredited/recognized institute

Desirable

  • Professional certification/qualification/training in areas such as:  ground and air transportation, distribution, and supply chain management.
  • Certification or training in information management and application to monitoring and reporting

Experience

P3 level:  A minimum of 5 years of extensive experience in managing emergency logistics operations and supply operations at national and international levels, with a significant portion being dedicated to providing field support for emergency humanitarian operations.
*Candidates without a first level university degree can apply if they can demonstrate at least 8 years of professional experience in relevant activities.
P4 level: A minimum of 7 years of extensive experience in managing emergency logistics operations and supply operations at national and international levels, with a significant portion being dedicated to providing field support for emergency humanitarian operations.

Desirable

  • Related experience with WHO, the UN system, health cluster partners, recognized humanitarian organizations or international nongovernmental organization work in the field of outbreaks and/or health emergency response

Use of Language Skills

  • Excellent knowledge of English and/or French (depending on the country of assignment)
  • Working knowledge of another WHO official language (Arabic, Spanish, Russian, Chinese) would be an asset
  • Working knowledge of Hindi, Portuguese, and Swahili also an asset

Other Skills

  • Strong knowledge of Microsoft Office applications
  • Demonstrated computer skills with emphasis on database management tools to manage inventory, and operations forecast needs
  • Demonstrated skills in using equipment such as radio and satellite phones, fleet tracking devices and software

WHE Global Emergency Roster – Health Logistics Supply Officer

Purpose of the Position

  • In line with the WHO Health Emergencies Programme (WHE) mandate and in the context of the deployment of qualified emergency personnel to support response teams during health emergencies, the purpose of this vacancy announcement is to identify suitable candidates for the WHO emergency Operations Support and Logistics (OSL) roster.
  • The role of the WHO Operations and Logistics Emergency Supply chain (OSL SCM) Unit is to ensure the delivery of health emergency commodities to enable adequate response to health emergencies. The OSL SCM Unit coordinates and leads supply activities to ensure effective planning, implementation and operations of the WHO Emergency Supply Chains in compliance with Organizational objectives and policies as well a Good Supply practices.
  • The Health Logistics Supply Officer has acquired demonstrated qualifications, expertise, and experience to provide support to WHO Incident Management Teams with any, or all emergency activities dedicated to end-to-end supply chain, that are organized as described below:
  • Needs forecast, Supply planning
  • Demand/ request management
  • Emergency procurement
  • Shipping and customs clearance
  • Stock management and warehousing
  • Transport and distribution
  • Supply data management and monitoring

As a member of the WHO OSL roster, the incumbent will be deployed to contribute to emergency operations when required in a position, at a rank, and for the roles compatible with her/his expertise and experience to be confirmed through an in-depth validation process of credentials, references, and experiences, and including testing of knowledge and competencies.

Objectives of the Programme and of the immediate Strategic Objective

  • The mission of WHO’s Health Emergencies Programme is to strengthen emergency technical and organisational capacities of countries, and to act as a backstop to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

Organizational context

  • Under the supervision of the OSL Lead and/or the Incident Manager, guided by the Head of WHO Country Office, working closely with relevant counterparts including WHO, partners, and national personnel, the incumbent acts as the Supply Specialist to provide support to the WHO emergency response team, response partners and to the Ministry of Health of the host country. Activities involve regular contact and information sharing with relevant WHO responders as well as with a broad range of actors from the Ministry of Health (MOH), to provide emergency technical support and to contribute to the development and implementation of logistics plans of action pertaining to health emergencies priority actions agreed upon with the emergency response leadership, partners and recipients.

Summary of Assigned Duties

  • During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme, which is determined by the nature and scale of the emergencies in which the Programme is being involved. The incumbent will perform all or part of the following duties:

Generic OSL duties:

  • Design and set up required logistics operations and supply chain capacities to provide WHO and its partner with adequate and efficient tactical means required for a timely and safe implementation of the response plan
  • Identify and propose proactively solutions to improve end to end supply chain
  • Share adequate information, tools and knowledge with colleagues, relevant partners, and recipients, and contribute to situation reports, activity dashboards and other communication products
  • Contribute to the performance of emergency procurement activities with relevant actors
  • Coordinate activities with partners and recipients whenever relevant and possible
  • Prioritize sustainable activities with capacity building and transfer of knowledge to national actors and partners, whenever possible
  • Apply and demonstrate WHO emergency competencies (cf. WHE learning strategy-companion document on competency framework)
  • In line with UN charters, promote diversity, gender equity, environmentally friendly solutions, and humanitarian localisation principles whenever possible
  • Beyond deployment initial terms of reference, to be flexible and perform other related OSL incident-specific duties, as required by the evolution of the emergency context, and as expected by the functional supervisor
  • Know and apply UN principles for Duty of Care of personnel, SPHERE standards, WHO Charter and values, as well as UN policies for the prevention sexual abuse and exploitation

Specific duties:

  • Engage and plan emergency activities and supplies required by response teams with all relevant actors, including WHO health operations teams, partners, and recipients
  • Define an emergency supply chain strategy aligned with the response priority, advise, support and train designated personnel to deliver appropriate supply management set-up, processes and outputs, within the time frame required
  • Manage and monitor supplies need forecast, supply requests, procurement, and delivery of planned goods and services through the most appropriate channels to expedite sourcing, contracting, and effective delivery to meet operations’ deadlines, objectives and requirements, in compliance with WHO emergency standards operations procedures and principles
  • Manage and document risks as per WHO emergency rules and mitigating principles including WHE “No regret policy” to ensure expected quality and performance of supply operations for critical life-saving activities, while optimizing resources
  • Monitor shipment of goods and streamline transit, customs clearance, transportation, warehousing, dispatching and distribution of emergency goods to their designated recipients, as timely as possible
  • Manage secure and adequate warehousing facilities and stocks as per operations requirements by setting up systemic inventory management and reporting tools
  • Document confirmation of payments and transfer of supplies and assets to recipients with relevant actors to establish audit trail
  • Constantly monitor supplies activities and data, share information and reports with relevant teams and partners

Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Producing results
  • Moving forward in a changing environment
  • Ensuring the effective use of resources

Functional Knowledge and Skills

  • Demonstrated knowledge of supply chain management and operations in emergency context, with proven ability to identify and solve technical problems in difficult circumstances
  • Excellent analytical and organizational skills
  • Proven ability to share information and knowledge, and to strengthen recipients’ capacities
  • Excellent interpersonal skills and ability to work and collaborate under pressure
  • Proven ability to promote cohesive action, teamwork and to convince with tact and diplomacy

Education

Essential
P3 level: A first level degree in public health, logistics, business management, economics or other related fields from an accredited/recognized institute.
*Additional years of experience can be considered in lieu of university degrees.

P4 level: A masters level degree in in public health, logistics, business management, economics or other related fields from an accredited/recognized institute.

Desirable

  • Professional certification/qualification/training in areas such as:  Supply management, Procurement, shipment management
  • Certification or training in information management and application to monitoring and reporting

Experience

Essential
P3 level: A minimum of 5 years of diversified experience at national and international levels in supply operations, with a significant portion being dedicated to providing field support for emergency humanitarian operations.
*Candidates without a first level university degree can apply if they can demonstrate at least 8 years of professional experience in relevant activities.

Desirable 

  • Related experience with WHO, the UN system, health cluster partners, recognized humanitarian organizations or international nongovernmental organization work in the field of outbreaks and/or health emergency response.
  • P4 level: A minimum of 7 years of extensive experience in supply operations at national and international levels, with a significant portion being dedicated to providing field support for emergency humanitarian operations.

Use of Language Skills

  • Excellent knowledge of English and/or French (depending on the country of assignment)
  • Working knowledge of another WHO official language (Arabic, Russian, Spanish, Chinese) would be an asset.
  • Working knowledge of Hindi, Portuguese, and Swahili would be an asset

Other Skills

  • Strong knowledge of Microsoft Office applications
  • Demonstrated IT skills with emphasis on database management tools to manage inventory and forecasting needs
  • Demonstrated skills in using dashboarding tools and applications

WHE Global Emergency Roster – OSL Lead – Logistics & Operations Support (OSL)

Purpose of the position

  • In line with the WHO Health Emergencies Programme (WHE) mandate and in the context of the deployment of qualified emergency personnel to support response teams during health emergencies, the purpose of this vacancy announcement is to identify suitable candidates for the WHO emergency Operations Support and Logistics (OSL) roster.
  • The OSL Lead coordinates and manages any emergency operations support and logistics work areas or all, for emergency field Operations (OPS), emergency supply management, and technical health logistics, for emergency preparedness, response and recovery activities.
  • As a member of the WHO OSL roster, the incumbent will be deployed to contribute to emergency operations when required in a position, at a rank, and for the roles compatible with her/his expertise and experience.

Objectives of the Programme and of the immediate Strategic Objective

  • The mission of WHO’s Health Emergencies Programme is to strengthen emergency technical capacities of countries, and to act as a backstop to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.

Organizational context:

  • Under the supervision of the Incident Manager, and guidance by the Head of WHO Country Office, working closely with relevant counterparts including WHO, partners, and national personnel, the incumbent is responsible for the provision of support to WHO emergency and partners’ team on the ground and to the Ministry of Health of the host country.
  • Activities involve regular contact and information sharing with relevant WHO responders as well as with a broad range of partners and other actors of the Ministry of Health (MOH), to provide emergency technical support and to contribute to the development and implementation of logistics plans of action pertaining to health emergencies priority actions agreed upon with the emergency response leadership, partners, and recipients.

Organizational context 

The incumbent will report to the Incident Manager and Head of WHO Country office, under the overall guidance of the OSL HQ and/or of the respective Regional Office Operations Leads. S/he will act as the field Operations Support and Logistics Lead and has front-line responsibility for supervising and coordinating any or all the following activities:

  • The operational setup of adequate working, moving and living facilities means and installations to support WHO (and partners when required) field emergencies activities
  • The establishment of an efficient end to end emergency supply chain for the provision and delivery of emergency goods and services required to support WHO (and when required partner’s) activities in adequate quantity, quality and in a timely manner
  • The provision of technical health logistics expertise, guidance and when required hands on support to the WHO health activities during managing/supporting health facilities
  • The guidance and support and eventually of all WHO health logistics partners to ensure coordinated global logistics capacities

Successful completion of assignment requires establishment of a solid partnership with other UN actors and NGO’s contributing to the emergency response, together with ongoing contacts with counterparts at HQ, Global Service Center (GSC), Regional and Country Offices to exchange information, obtain services and follow-up on supplies delivery, as well as with technical staff engaged in field operations to provide support and services.  The work also involves ongoing contact and negotiations with officials from local authorities related to operations support and logistics management.

Summary of Assigned Duties:

  • During deployment, the duty station may change, and duties may be modified, based upon the needs of the Programme.

Strategy & management

  • Actively participate in the overall management of the WHO emergency response through providing the incident manager with an OSL strategy to ensure the effective integration of logistics operations into WHO’s and the Health Cluster’s overall incident management system. Plan an end to end, timely and efficient provision of quality and adequate equipment and consumables to support emergency response operations, aiming to reduce the consequences of crises on health systems and populations.
  • Establish partnerships, operational synergies, and coordination of the logistics response, at national level, to ensure an effective management of an outbreak and/or health emergency incident, ensuring close engagement with the national authorities and partners in both the Health and Logistics Cluster (or similar coordination structures).
  • Lead and manage the OSL field incident management team, ensuring compliance of the services provided with the OSL procedures and the WHO/OSL quality standards.

Supply chains management

In compliance with WHO rules and regulations, based on a comprehensive forecast of the supply needs and whenever possible with the support of the UN partners present (WFP and logistics cluster):

  • Plan and oversee the effective procurement, transportation, delivery and storage of national and international operational support and programme supplies, for WHO’s incident management operations in the field.
  • Liaise with responsible officials for the timely and efficient customs clearance, reception of international supplies; adapt existing or develop, and implement inventory/stock control management mechanisms; develop and apply monitoring tools and reporting systems.
  • Supervise the maintenance of the required stockpiles of essential incident management equipment, e.g., personal deployment material, radios, satellite telephones, IT equipment, etc.
  • When required, support the national authorities in leading and coordinating the national distribution plan of essential items to the health facilities network.

Operation’s support

  • In close collaboration with the WHO Administrative Officer, coordinate the establishment of the required field offices and telecommunication network capacity in compliance with WHO rules and procedures.
  • Ensure adequate staff transportation means and organizational set up. In compliance with WHO standards, supervise the fleet management procedures including planning, maintenance, monitoring and reporting.
  • In close cooperation with the Field Security Officer, ensure that appropriate and safe living conditions are provided to WHO deployed staff and responders.

Health logistics

  • Manage a robust organizational model and adequate means to support WHO mobile/ambulatory health activities.
  • Oversee that health facilities supported by the WHO are adequately set up and equipped up to standard to sustain the medical activities conducted.
  • Provide adequate support to the laboratories (supported by WHO) including adequate supply of renewable items and safe transportation of sample when required.
  • Ensure, for all health activities supported by the WHO, that water, sanitation and infection control required activities are in place and up to standards.

Security support

  • Cooperate with the Field Security Officer in ensuring the well-being, security and safety of the WHO team members and responders providing the organization with the required means and setup to ensure applicability of the WHO site event risk reduction policy.

Assessment and monitoring

  • Proactively participate in regular field assessments to monitor supply management, stock movements and storage conditions.
  • Conduct field visits to assess locations/buildings to be selected for establishment of WHO field offices in compliance with MOSS rules and procedures.

Other

  • Perform any other related incident-specific duties, as required by the functional supervisor.

Competencies

  • Communication
  • Create an empowering work environment
  • Teamwork
  • Building and promoting partnerships across the organization and beyond
  • Respecting and promoting individual and cultural differences
  • Produce results
  • Ensuring the effective use of resources

Functional Knowledge and Skills

  • Excellent analytical skills with the ability to coordinate activities and multitask
  • Excellent interpersonal skills with ability to negotiate with and convince officials with tact and diplomacy
  • Ability to write in a clear and concise manner, and to present factual information
  • Knowledge or understanding of WHO mandate and goals in the emergency incident management context

Education Qualifications

Essential
P4 and P5: Master’s degree in public or business administration, logistics management or engineering from an accredited/recognized institute.

Desirable

  • Professional certification/qualification in areas such as transport, distribution and supply chain management
  • Certification or training in information management and application to monitoring and reporting
  • Good Clinical Practice certificate (GCP)

Experience

Essential
P4 level: At least seven years – P5 level At least 10 years of extensive experience, at both national and international levels, managing emergency logistics operations and supply operations (preferably in the domain of health logistics), with a significant portion being dedicated to providing field support for emergency humanitarian operations.

Desirable

  • Related working experience with WHO, UN agencies, Health Clusters partners, recognized humanitarian organizations or with an international nongovernmental organization.
  • Experience and knowledge of joint strategic and operational planning for emergency and/or humanitarian response with multiple actors, including representatives of national Ministry of Health and Civil Society.
  • Experience with UN risk management framework, standards and actors to achieve Occupational Health and Safety of Personnel operating in high-risk environments.
  • Experience with WHO enterprise resource planning (ERP) processes and application.

Use of Language Skills

  • Excellent knowledge of English and/or French (depending on the country of assignment)
  • Working knowledge of another WHO official language (Arabic, Russian, Spanish, Chinese) would be an asset
  • Working knowledge of Hindi, Portuguese, or Swahili also an asset

Other Skills

  • Strong knowledge of Microsoft Office applications
  • Demonstrated computer skills with emphasis on database management tools
  • Demonstrated skills in using dashboarding tools and applications
  • Demonstrated skills for the development of communication products

Method of Application

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